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Household Multifunctional Embedded Automatic Microwave Oven (Q-25)

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What cooking functions does the Q-25 offer?

The Q-25 is multifunctional and supports microwave, grill and convection cooking. It also provides defrosting and combination cooking modes so you can reheat, cook, bake or grill with one appliance.

2. Can the Q-25 be installed as an embedded / built-in unit?

Yes. The Q-25 is designed for embedded installation into kitchen cabinetry for a sleek, space-saving look. Follow the installation instructions in the manual and maintain the required ventilation clearances; professional installation is recommended.

3. How do the automatic cooking programs work?

Automatic programs are preset cooking cycles tailored to common tasks—reheat, defrost and specific food types. Select the program and the oven automatically adjusts cooking time and power level for optimal results. For best results, consult the program guide in the user manual.

4. What is the interior capacity and what size dishes will fit?

The Q-25 has a spacious interior designed to accommodate large plates and bowls and to handle family-size portions. Check the product specifications for exact internal dimensions to confirm compatibility with your cookware.

5. What are the electrical requirements for the Q-25?

Electrical requirements vary by region and model variant. Refer to the rating label on the appliance and the user manual for voltage, amperage and plug type. For safety and optimal performance, a dedicated circuit or professional electrician may be recommended.

6. How do I operate the touch control panel?

Use the touch control panel to select mode, set cooking time and adjust power levels. The interface is designed to be intuitive with clear icons and labels. Refer to the quick-start section of the manual for step-by-step instructions and demo programs.

7. What accessories are included with the oven?

Included accessories can vary by package and market. Many units ship with a removable glass turntable and a grill rack. Always check the product box contents or the specification sheet for the exact list of included accessories.

8. How do I clean and maintain the oven?

Wipe the interior and exterior with a soft, damp cloth and mild detergent. Remove and clean the turntable and any racks separately. Avoid abrasive cleaners and sharp tools. Regularly clean door seals and ventilation areas. See the maintenance section of the manual for detailed guidance.

9. How can I remove food smells and stains?

For odors, place a bowl of warm water with lemon slices or a little vinegar in the oven and run a short steam cycle, then wipe dry. For stains, let warm soapy water sit briefly to loosen residue before wiping. Always remove the turntable before cleaning to reach all interior surfaces.

10. Are there safety precautions I should know?

Yes. Do not operate the microwave empty, avoid placing metal objects inside during microwave-only mode, use only cookware suitable for the selected cooking mode, and keep ventilation openings clear. Handle hot trays and food with oven mitts and follow all safety warnings in the manual.

11. Can I bake and grill with this microwave?

Yes. Use the convection mode for baking and the grill mode for browning and crisping. Combination modes blend microwave power with grill or convection for faster cooking. Use oven-safe cookware and preheat when recommended by the manual.

12. What should I do if the oven won't turn on or displays an error?

First check the power supply, circuit breaker and that the door is fully closed. Try resetting by unplugging the unit for a minute then plugging it back in. If issues persist or an error code appears, consult the troubleshooting section of the manual and contact customer support with the model and error details.

13. Is the Q-25 energy efficient?

The Q-25 is designed with energy-efficient features to reduce power consumption while maintaining performance. Using automatic programs and appropriate cooking modes will help minimize energy use. Exact efficiency ratings are available in the product specifications.

14. Does the oven have a child lock or other safety features?

Many modern embedded microwaves include safety features such as a child lock. Availability may vary by model/region—check the product specifications or the user manual to confirm which safety features are included and how to enable them.

15. What warranty and after-sales support are available?

Warranty terms vary by country and retailer. Keep your purchase receipt and register the product if registration is offered. For warranty service or technical support, contact the retailer or the manufacturer's customer service using the contact information provided with the product.

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