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DOIP SD Connect C4 PLUS SD Connect Compact 4 Star Diagnosis Scanner Supports Original

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the DOIP SD Connect C4 PLUS?

The DOIP SD Connect C4 PLUS is a diagnostic scanner designed for Mercedes vehicles, supporting the DOIP (Diagnostic over Internet Protocol) protocol for enhanced vehicle diagnostics.

2. What vehicles are compatible with the DOIP SD Connect C4 PLUS?

The scanner is compatible with newer Mercedes-Benz models, particularly those like W222 and W205 that utilize the DOIP protocol.

3. What is DOIP?

DOIP stands for Diagnostic over Internet Protocol, which is an ISO 13400 diagnostic protocol that allows for advanced vehicle diagnostics over a network.

4. Do I need to install batteries for firmware updates?

No, you do not need to install batteries for firmware updates, and you can perform updates without worrying about firmware damage during the process.

5. How does the wireless connection work?

The C4 connects automatically to WLAN for diagnostic tests, providing a stable wireless connection for ease of use.

6. What is included in the package?

The package includes the DOIP SD C4 PLUS Multiplexer, OBDII 16PIN Cable, 38PIN Cable, 14PIN Cable, 8PIN Cable, and a LAN Cable.

7. Is the DOIP SD Connect C4 PLUS waterproof?

Yes, the C4 scanner is designed to be waterproof, shockproof, and tamper-proof, ensuring durability in various working conditions.

8. Can I use the scanner for remote help?

Yes, remote help is available, allowing for assistance during diagnostic tests.

9. What kind of diagnostics can I perform with this scanner?

You can perform enhanced vehicle diagnostics, including non-emissions-related system diagnostics and World-Wide Harmonized On-Board Diagnostics (WWH-OBD) functionalities.

10. How do I know if my cable is compatible with DOIP?

If your cable is a DOIP cable, you will see a green mark indicating that it is compatible; otherwise, a yellow mark will indicate that the proper cable is required.

11. Is the DOIP SD Connect C4 PLUS a clone of the original?

Yes, the new SD Connect C4 is a 1:1 clone of the original and is designed to support Ethernet communication through DOIP.

12. Are there any known issues with the DOIP SD Connect C4 PLUS?

There have been no reported issues when using the C4 scanner with new Mercedes vehicles that utilize the DOIP protocol.

13. What diagnostic protocols does the scanner support?

The scanner supports the ISO 13400 diagnostic protocol and the standardized service primitive interface specified in ISO 14229-2.

14. Can I perform diagnostics on older Mercedes models?

The DOIP SD Connect C4 PLUS is primarily designed for newer models that support the DOIP protocol, and may not be fully compatible with older models.

15. What is the warranty period for the DOIP SD Connect C4 PLUS?

The warranty period may vary by seller; please check with your retailer for specific warranty information.

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