π Important:
All orders, emails, and quotations will be processed and responded to once we reopen on 3rd January 2025.
Thank you for your understanding and patience!
π Festive Closing Notice:
We will be closed from 21st December 2024 to 3rd January 2025.
Wishing you a joyous holiday season! π
1.Have you registered the products with the relevant authorities?We have registered in some countries that have large sales marketing. About your country, it depends on your purchasing plan and the order quantities in the local market, we can go with you to register some models that you think will be good market.2.What is your products' list prices?As it is clear from our productβ Catalogs, it is difficult to provide you with all prices, we suggest that you choose the models you are interested in,then we can provide you the list prices. Put it in your mind that our prices are depend on the quantity.3.What is your term payment, do you accept L/C?Usually the payment should be paid before delivery 100% in advance. L/C, we will accept if the quantity is big and by sea shipping.4.What is the difference between the quality of your company's products and those of other companies?We will not say to you that our product qualities are the best in China, but our annual sales show that the qualities have won the confidence of all old clients where our sales change annually.5.Why you prices are higher than other companies?If you want to compare us with regular companies, then our pries are of course higher than them, because they are not bigger than us ,but if you want to compare us with another famous Chinese companies, our prices are really good with the same quality.6.How is your services after sales?We have a professional after-sales service team to solve any problem facing clients.
Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 22 Feb, 2025, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
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Afrimart Online stands as Africa's foremost e-commerce hub, featuring an expansive array of product categories spanning electronics, machinery, toys, furniture, and more. Committed to excellence, our platform delivers swift and streamlined logistics and customs clearance solutions, offering a comprehensive one-stop service for cross-border imports.
Leveraging over three decades of international trade expertise, we ensure a seamless and hassle-free importing experience, providing top-tier products at competitive prices to meet the diverse needs of African consumers.
At Afrimart, we strive to process all orders promptly. Once the payment has been successfully cleared into our account, your order will be processed within 2 to 5 business days. Please note that this processing time excludes weekends and public holidays.
Following the processing of your order, the estimated delivery lead time ranges between 35 to 60 days. However, please be aware that this timeframe is subject to variations due to potential delays in shipping and customs clearance. While we aim to adhere to the original delivery schedule, unforeseen circumstances may occasionally extend the delivery window beyond the anticipated 35 to 60 days.
In the event of high demand or other factors leading to longer shipping times for certain items, we will communicate any expected delays during the initial order confirmation. We appreciate your understanding and patience as we work to ensure your order arrives as swiftly as possible.