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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the battery capacity of the UBox101-Coin Portable Power Bank?

The UBox101-Coin Portable Power Bank has a battery capacity of 20,000mAh, allowing you to charge your devices multiple times.

2. Does the UBox101-Coin support fast charging?

Yes, the UBox101-Coin Portable Power Bank delivers an 18W output for rapid charging, ensuring your devices charge quickly.

3. Can I charge my iPhone wirelessly with this power bank?

Yes, the UBox101-Coin supports wireless charging with 7.5W output for iPhones.

4. What is the wireless charging output for Android devices?

The UBox101-Coin provides a 15W wireless output for Android devices.

5. Is the UBox101-Coin Portable Power Bank easy to carry?

Yes, the UBox101-Coin is designed to be portable and convenient, making it easy to carry for everyday use.

6. How does the magnetic design work?

The magnetic design allows the power bank to easily attach to compatible devices for hands-free charging in certain scenarios.

7. Does the power bank have an LED display?

Yes, the UBox101-Coin features a built-in LED display that shows the current battery level.

8. Is the UBox101-Coin safe to use?

Yes, it is certified with CE, ROHS, and FCC, ensuring it meets international safety and quality standards.

9. Can I customize the power bank with my logo?

Yes, the UBox101-Coin allows for customized logo printing, making it ideal for promotional use or corporate gifts.

10. What materials is the UBox101-Coin made from?

The UBox101-Coin is constructed with durable metal, making it both lightweight and sturdy.

11. Can I connect the power bank to a network?

Yes, the UBox101-Coin includes 4G and Wi-Fi connectivity for seamless operation with other smart devices.

12. How long does it take to fully charge the UBox101-Coin?

Charging time can vary based on the power source used, but typically it takes several hours to fully charge the 20,000mAh battery.

13. What devices are compatible with the UBox101-Coin?

The power bank is compatible with a wide range of digital devices, including smartphones, tablets, and other USB-powered gadgets.

14. Is the UBox101-Coin suitable for travel?

Yes, its portable design and high capacity make it an excellent choice for travel, ensuring your devices stay charged on the go.

15. How do I know when the power bank needs to be charged?

The LED display will indicate the current battery level, so you can easily see when it needs to be recharged.

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