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42kw Commercial Heat Pump Water Supply Heat Pump air Water Heater Winter Home

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the power output of the 42kw Commercial Heat Pump?

The 42kw Commercial Heat Pump has a power output of 42kw, making it highly efficient for heating water in residential applications.

2. Is this heat pump suitable for winter use?

Yes, the 42kw Commercial Heat Pump is specifically designed for winter heating needs, providing reliable hot water throughout the colder months.

3. Does the heat pump require a special installation?

While it is recommended to have a professional install the heat pump for optimal performance, it does not require any specialized installation beyond standard electrical and plumbing connections.

4. Can this heat pump be used for both heating and cooling?

No, the 42kw Commercial Heat Pump is designed specifically for heating water and does not provide cooling capabilities.

5. What type of power source does this heat pump use?

The 42kw Commercial Heat Pump uses electric power as its energy source.

6. Is there a storage tank included with this heat pump?

No, the 42kw Commercial Heat Pump is a tankless model, providing continuous hot water without the need for storage.

7. How heavy is the heat pump?

The gross weight of the 42kw Commercial Heat Pump is 272 kg.

8. Is there an app to control the heat pump?

No, this model does not include app control; it is designed for straightforward operation without the need for a mobile application.

9. What are the dimensions of the heat pump?

The outer package dimensions of the heat pump are 1500 mm x 750 mm x 1380 mm.

10. What is the brand of this heat pump?

The 42kw Commercial Heat Pump is manufactured by Nexgrand.

11. What applications is this heat pump suitable for?

This heat pump is suitable for heating water for household uses such as showers, baths, and dishwashing.

12. Does the heat pump come with a warranty?

Warranty information may vary; please check with the retailer or manufacturer for specific warranty details.

13. What is the operation mechanism of this heat pump?

The heat pump operates by extracting heat from the air and using it to heat water, making it an energy-efficient solution for your heating needs.

14. Is professional installation required?

While professional installation is recommended to ensure optimal performance, it is not strictly required if you have the necessary skills and tools.

15. Can this heat pump be used in all climates?

The 42kw Commercial Heat Pump is designed for residential use in a variety of climates but performs best in moderate to cold conditions.

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