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12FT trampoline manufacturer customized colorful outdoor trampoline

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the maximum weight limit for the 12FT trampoline?

The maximum jumping weight for the 12FT trampoline is 150KG.

2. What materials are used in the construction of the trampoline?

The trampoline features a jumping mat made of PP mesh with UV resistance, a frame made of hot galvanized steel tubes, and a safety enclosure made of PE net material.

3. How many springs does the trampoline have?

The trampoline is equipped with 72 springs, each with a force of 30N.

4. Is the trampoline suitable for outdoor use?

Yes, the 12FT trampoline is designed for outdoor use with UV-resistant materials to withstand weather conditions.

5. What size is the jumping mat?

The jumping mat is designed specifically for the 12FT trampoline.

6. How is the safety enclosure set up?

The safety enclosure can be set up in either an internal or external configuration, depending on your preference.

7. What type of foam is used in the safety pad?

The safety pad is made of 13mm EPE foam covered by PE/PVC for added protection.

8. What are the dimensions of the frame tubes?

The frame tubes have a diameter of 38mm and a thickness of 1.2mm, while the 'W' leg tubes have a diameter of 38mm and a thickness of 1.1mm.

9. Can the trampoline be customized in color?

Yes, the trampoline can be customized in various colors to suit your preferences.

10. How do I maintain the trampoline?

Regular maintenance includes checking for any wear on the jumping mat, springs, and safety enclosure, as well as cleaning the surface and ensuring that all parts are securely fastened.

11. Is assembly required for the trampoline?

Yes, some assembly is required. Detailed instructions are provided with the trampoline to guide you through the process.

12. What safety features does the trampoline have?

The trampoline includes a safety enclosure net, padded safety pads, and a sturdy frame to enhance user safety.

13. What is the warranty period for the trampoline?

Please check with the manufacturer for specific warranty details, as it may vary based on the purchase location.

14. Can children use the trampoline?

Yes, children can use the trampoline, but adult supervision is recommended at all times to ensure safety.

15. What is the overall height of the trampoline including the safety enclosure?

The overall height may vary, but it typically ranges around 2 to 3 meters depending on the setup of the enclosure.

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