B21, China Town Mall, Midrand
1. What about your delivery time?
Usually, if the quantity is less than 20 units, we can finish the production in 15-20days. We will try our best to offer the machines to you as soon as possible.
2, Q: What is about your warranty?
A: 12 months . If during the warranty, we will send to you for free by courier.
3.Can provide customized products?
Yes, we can provide customized products according to your requirement.
4. Which is the port of yours?
We ship the goods from Shanghai, Ningbo, Qingdao ports, can be arranged according to customer requirements
5.What can I get from cooperating with Chengli?
a. Unique products, with customized service.
b. Timely production and delivery, time is money.
c. Market protection service, long term business strategy.
- Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
- Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
- Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
- Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the maximum lifting capacity of the 10 Ton Telescopic Forklift?
The maximum lifting capacity of the 10 Ton Telescopic Forklift is 10 tons.
2. What are the dimensions of the forklift?
The dimensions of the forklift vary based on the specific model, but it is designed for heavy-duty lifting while maintaining a compact structure for maneuverability.
3. What is the delivery time for the 10 Ton Telescopic Forklift?
If the quantity is less than 20 units, the production usually takes 15-20 days. We strive to deliver the machines as quickly as possible.
4. Is there a warranty for the 10 Ton Telescopic Forklift?
Yes, there is a 12-month warranty. If any issues arise during this period, we will send replacement parts for free via courier.
5. Can I customize the features of the forklift?
Yes, we can provide customized products according to your specific requirements.
6. From which ports can the forklift be shipped?
We ship the goods from Shanghai, Ningbo, and Qingdao ports, depending on customer requirements.
7. What kind of maintenance does the forklift require?
Regular maintenance includes checking hydraulic fluid levels, inspecting the forks for wear, and ensuring all safety features are operational.
8. What industries can benefit from using the 10 Ton Telescopic Forklift?
The forklift is ideal for construction, agriculture, and warehousing industries, where heavy lifting and maneuverability are essential.
9. What safety features are included with this forklift?
The forklift includes safety features such as an overload protection system, emergency stop buttons, and a stable base design.
10. How do I operate the 10 Ton Telescopic Forklift?
Operating the forklift requires proper training. Always follow the manufacturer's guidelines and safety protocols.
11. What type of fuel does the forklift use?
The 10 Ton Telescopic Forklift typically uses diesel fuel, but please check the specific model details for fuel type.
12. Are spare parts available for the forklift?
Yes, we provide spare parts and support for maintenance and repairs during and after the warranty period.
13. What can I expect from cooperating with Chengli?
You can expect unique products, customized services, timely production and delivery, and market protection services for long-term business strategies.
14. Is training available for operators of the forklift?
Yes, we offer training programs for operators to ensure safe and effective use of the forklift.
15. What is the maximum reach of the telescopic boom?
The maximum reach of the telescopic boom varies by model, but it is designed to extend significantly for high lifting tasks.
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