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Wistino 4K 4G WiFi Solar PTZ Camera

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What are the main features of the Wistino 4K 4G WiFi Solar PTZ Camera?

The camera offers 4K video with dual 4MP lenses, 4G and Wi‑Fi connectivity, solar power with internal battery, PTZ (pan/tilt and 4–10x zoom), human motion tracking, infrared night vision, built‑in siren and two‑way audio, SD card local storage, H.265 compression, low power consumption, and an IP66 weatherproof rating.

2. How does the solar power work and do I still need to charge the camera manually?

The camera is solar powered and uses an internal battery to store energy, allowing continuous operation. Manual charging is typically unnecessary if the solar panel receives adequate sunlight. Runtime depends on sunlight, camera activity, and power settings; in poor sunlight you may need supplemental power or to adjust settings to save energy.

3. Does the camera require a SIM card for 4G, and what should I consider when choosing one?

Yes, 4G operation requires a compatible 4G LTE SIM card and active data plan from a carrier with coverage at your location. Check the user manual or product specs for SIM size and carrier compatibility. Be mindful of data allowances—live 4K streaming uses substantial data.

4. Can I use the camera on Wi‑Fi only?

Yes. The camera supports Wi‑Fi for remote monitoring and saves cellular data. Use Wi‑Fi when available for routine viewing and backups; switch to 4G for locations without Wi‑Fi coverage.

5. How much mobile data does the camera use over 4G?

Data usage varies by resolution, frame rate, how often you view live feed, and whether continuous recording is enabled. Streaming at high resolution and constant live view consumes significant data. To reduce usage, use motion‑triggered recording, lower resolution or frame rate, and enable H.265 compression.

6. What local storage options are available?

The camera supports local SD card storage for recorded footage. Check the user manual for the maximum supported SD card capacity and formatting instructions. Local storage is useful for edge recording when network connectivity is limited.

7. Does the camera support cloud storage or integration with NVRs/third‑party systems?

Cloud storage or third‑party integration depends on firmware and service offerings. The camera uses standard compression (H.265) and may support common streaming protocols—consult the manual or seller for details on cloud plans, ONVIF/NVR compatibility, and supported integrations.

8. How does the human motion tracking work?

The camera uses onboard algorithms to detect human-shaped motion and can automatically pan/tilt to follow the subject within its field of view. When enabled, tracking reduces false alarms from non‑human motion and can trigger alerts and recording.

9. What are the PTZ and zoom capabilities?

The camera supports remote pan and tilt to change viewing angles and offers optical/digital zoom in the 4× to 10× range (as specified). Use the app or software to control PTZ, zoom for detail, and set presets if supported.

10. How effective is the night vision?

The camera features advanced infrared night vision to capture clear images in low‑light or no‑light conditions. Actual range and image clarity depend on environmental factors such as distance, ambient lighting, and obstructions.

11. Is the camera weatherproof for outdoor installation?

Yes. The camera has an IP66 rating, meaning it is protected against dust and heavy rain. IP66 is suitable for outdoor use but not intended for prolonged submersion in water.

12. How do the built‑in siren and two‑way audio work?

The camera includes a speaker and microphone for two‑way audio so you can listen and speak through the camera via the mobile app. The integrated siren can be triggered manually or by alarms to deter intruders.

13. What is H.265 video compression and why does it matter?

H.265 is an efficient video compression standard that reduces bandwidth and storage requirements compared with older codecs. Using H.265 helps lower data usage for 4G/Wi‑Fi streaming and saves SD card or cloud storage space without sacrificing much quality.

14. What are the typical installation requirements and tips?

Install the camera where it has a clear view of the area, good sun exposure for the solar panel, and either Wi‑Fi coverage or 4G signal. Mount securely on a stable surface, follow the wiring and SIM/SD instructions in the manual, and position the solar panel angled toward direct sunlight for best charging. Seal any cable entries to maintain weatherproofing.

15. What if I have problems or need warranty/service information?

If you encounter issues, first consult the quick start guide and troubleshooting section of the manual (rebooting, checking power, signal strength, and app settings often resolves common problems). For warranty, repair, or replacement, contact the seller or Wistino customer support for terms, proof‑of‑purchase requirements, and authorized service procedures.

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