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Suave Softy Cone Maker Commercial Soft Serve Ice Cream Machine Model: BT288CR2JE

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the model number of the Suave Softy Cone Maker?

The model number of the Suave Softy Cone Maker is BT288CR2JE.

2. How long can the ice cream machine operate before needing cleaning?

The BT288CR2JE model features a 1.7-day free cleaning cycle, allowing for extended use before maintenance.

3. What type of pump does this ice cream machine use?

This machine is equipped with a high-pressure puffing pump that operates at 40% to 45% efficiency.

4. Is the Suave Softy Cone Maker suitable for commercial use?

Yes, the BT288CR2JE is designed specifically for commercial use, making it ideal for restaurants, ice cream shops, and events.

5. What type of power supply does this ice cream machine require?

The BT288CR2JE operates on a three-phase power supply, which is standard for commercial equipment.

6. Does this machine have any advanced features?

Yes, it features a waterproof touch screen for easy operation and control over ice cream production.

7. How easy is it to operate the Suave Softy Cone Maker?

The machine is designed for simple operation, allowing users to quickly learn how to make soft serve ice cream efficiently.

8. What cooling system does this ice cream machine use?

The BT288CR2JE has a fast cooling system that ensures quick preparation of soft serve ice cream.

9. What kind of ice cream can I make with this machine?

You can make a variety of soft serve ice cream flavors and textures, perfect for cones, sundaes, and more.

10. Is there a warranty available for the Suave Softy Cone Maker?

Please check with the retailer for specific warranty information, as it may vary by seller.

11. What are the dimensions of the BT288CR2JE ice cream machine?

The dimensions may vary; please refer to the product specifications for exact measurements.

12. Can the machine handle high-volume production?

Yes, the BT288CR2JE is built for high-volume production, making it suitable for busy commercial environments.

13. How many flavors can this machine serve?

The machine typically allows for serving multiple flavors, but please refer to the specifications for details on flavor capacity.

14. What maintenance is required for the Suave Softy Cone Maker?

Regular cleaning as per the 1.7-day cycle is essential, along with routine checks on the pump and cooling system to ensure optimal performance.

15. Where can I purchase the Suave Softy Cone Maker?

The Suave Softy Cone Maker can be purchased from various commercial kitchen equipment retailers or online marketplaces.

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