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SL Track Massage Chair - Model: DWJ:DH303

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the SL Track feature in the DWJ:DH303 massage chair?

The SL Track feature refers to the design of the massage rollers which follow the natural curvature of the spine from the neck to the lower back, providing a more effective and comfortable massage experience.

2. What types of massages does the DWJ:DH303 offer?

The DWJ:DH303 offers a variety of massage techniques including kneading, tapping, rolling, and a combination of these methods to target different muscle groups.

3. Is the DWJ:DH303 suitable for tall individuals?

Yes, the DWJ:DH303 is designed with an adjustable backrest and an extended track to accommodate individuals of various heights, making it suitable for tall users.

4. How do I operate the DWJ:DH303 massage chair?

The chair comes with a user-friendly remote control that allows you to easily select massage modes, adjust intensity levels, and customize your massage experience.

5. Does the DWJ:DH303 have heat therapy options?

Yes, the DWJ:DH303 features a heat therapy function that can be used to enhance the massage experience by soothing tight muscles and improving blood circulation.

6. What is the weight capacity of the DWJ:DH303 massage chair?

The DWJ:DH303 has a weight capacity of up to 300 pounds, making it suitable for a wide range of users.

7. Can I use the DWJ:DH303 if I have specific health conditions?

If you have specific health conditions, it's recommended to consult with a healthcare professional before using the massage chair to ensure it's safe for you.

8. How much space do I need to set up the DWJ:DH303?

The DWJ:DH303 requires a space of approximately 3 feet behind and 1 foot on each side for optimal operation and accessibility.

9. Is assembly required for the DWJ:DH303?

The DWJ:DH303 comes partially assembled. Most users only need to attach a few components, and detailed instructions are provided in the user manual.

10. What is the warranty period for the DWJ:DH303 massage chair?

The DWJ:DH303 comes with a standard warranty of 1 year for parts and labor, ensuring peace of mind with your purchase.

11. Can the DWJ:DH303 massage chair be adjusted for intensity?

Yes, the DWJ:DH303 allows you to adjust the intensity of the massage to suit your personal comfort level, offering a customizable experience.

12. How often should I use the DWJ:DH303 massage chair?

You can use the DWJ:DH303 as often as you like; however, it's generally recommended to limit sessions to 15-30 minutes at a time for optimal relaxation.

13. Does the DWJ:DH303 have a zero gravity feature?

Yes, the DWJ:DH303 includes a zero gravity position that elevates your legs and back, reducing pressure on the spine and enhancing relaxation.

14. What materials are used in the DWJ:DH303 massage chair?

The DWJ:DH303 is constructed using high-quality materials, including durable synthetic leather and a sturdy frame, ensuring longevity and comfort.

15. Can I return the DWJ:DH303 if I'm not satisfied?

Yes, the DWJ:DH303 usually comes with a satisfaction guarantee or return policy, but it's important to check the specific terms from the retailer.

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