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Single Head 12 Needle Computerized Embroidery Machine

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 05 Mar, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the embroidery area of the Single Head 12 Needle Computerized Embroidery Machine?

The embroidery area for the Single Head 12 Needle Computerized Embroidery Machine is available in three sizes: 1200x500mm, 1200x600mm, and 1200x800mm.

2. What types of items can I embroider with this machine?

This machine is designed for multifunction use, allowing you to embroider on caps, t-shirts, and flat items.

3. Does the machine come with a touch screen interface?

Yes, the machine includes a Dahao A15 10-inch touch screen computer for easy operation and navigation.

4. What features does the machine have for color management?

The machine includes an auto color change feature, which allows for seamless transitions between thread colors during embroidery.

5. Is thread breaking detection included in the machine?

Yes, the Single Head 12 Needle Computerized Embroidery Machine is equipped with thread breaking detection to alert you when a thread has broken.

6. What accessories are included with the machine?

The machine comes with all necessary accessories for cap, t-shirt, and flat item embroidery, as well as standard spare parts and a tool box.

7. What type of hooks does the machine use?

The machine uses original Japan Hirose 1.0 hooks, known for their quality and durability.

8. Can I use this machine for commercial purposes?

Yes, this machine is suitable for both commercial and personal use, making it ideal for businesses and hobbyists alike.

9. What is the maximum number of needles in this embroidery machine?

The machine features 12 needles, allowing for a variety of colors and designs to be embroidered in a single setup.

10. Is there a warranty available for this machine?

Warranty details may vary by retailer, so it’s recommended to check with the seller for specific warranty information.

11. What maintenance does the embroidery machine require?

Regular maintenance includes cleaning, oiling the machine, and checking for thread breaks or hook adjustments to ensure optimal performance.

12. What is the power requirement for this embroidery machine?

The machine typically requires standard electrical power, but please refer to the user manual for specific voltage and wattage requirements.

13. Can I download designs to this embroidery machine?

Yes, the machine allows for the importation of various embroidery designs, but ensure compatibility with the machine’s software.

14. What is the weight of the machine?

The weight of the Single Head 12 Needle Computerized Embroidery Machine varies by model, so please check the specifications provided by the manufacturer.

15. Is training available for using this embroidery machine?

Many retailers offer training sessions or resources; check with your vendor for available training options.

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