B21, China Town Mall, Midrand
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Self-Service Kiosk – Versatile, Reliable, and Efficient

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What operating systems does the Self-Service Kiosk support?

The Self-Service Kiosk supports multiple operating systems, including Windows, Android, and Linux, ensuring compatibility with your existing software and workflows.

2. Is the kiosk customizable in terms of size and color?

Yes, the Self-Service Kiosk is highly customizable and is available in a variety of sizes and colors to fit your specific business needs and design preferences.

3. What power supply options does the kiosk offer?

The kiosk supports both 110V and 220V power supply options, providing flexibility for installation in different regions.

4. What materials are used in the construction of the kiosk?

The Self-Service Kiosk is made from durable cold roll steel, which is built to withstand frequent use in high-traffic environments.

5. Does the kiosk come with a warranty?

Yes, the Self-Service Kiosk comes with a one-year warranty, offering peace of mind and reliable after-sales support.

6. Can the kiosk be integrated with my existing business applications?

Yes, the kiosk supports SDK functionality, allowing for seamless integration with your business applications for efficient operation.

7. What types of businesses can benefit from the Self-Service Kiosk?

The Self-Service Kiosk is perfect for various businesses, including retail stores, airports, hotels, and any establishment requiring self-service solutions for check-ins, ordering, and more.

8. Are drivers for peripherals supported by the kiosk?

Yes, the Self-Service Kiosk supports customizable drivers for components, ensuring smooth interaction with peripherals such as printers, scanners, and payment systems.

9. How can the kiosk improve customer experience?

By providing a self-service option, the kiosk can streamline operations and reduce wait times, enhancing overall customer experience.

10. Is the kiosk suitable for outdoor use?

The Self-Service Kiosk is designed primarily for indoor use in high-traffic environments. For outdoor use, additional weatherproofing may be required.

11. What features make the kiosk efficient?

The kiosk's customizable features, robust design, and flexible software compatibility contribute to its efficiency in improving customer interaction and operational workflow.

12. Can the kiosk support multiple languages?

Yes, depending on the software used, the Self-Service Kiosk can support multiple languages to accommodate diverse customer bases.

13. How is the kiosk maintained?

Routine cleaning and software updates are recommended for maintenance. Additionally, you can contact our support team for any technical issues.

14. What is the typical lead time for delivery?

The typical lead time for delivery varies based on customization options, but generally ranges from 4 to 6 weeks after placing an order.

15. Can I get a demonstration of the Self-Service Kiosk?

Yes, we can arrange for a demonstration of the Self-Service Kiosk. Please contact our sales team to schedule an appointment.

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