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P13 Car Scanner: Energy Detection Diagnostic Tool for Electric Cars (Compatible with TESLA and BYD)

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What vehicles are compatible with the P13 Car Scanner?

The P13 Car Scanner is compatible with electric vehicle models including TESLA and BYD, among others.

2. What diagnostic functions does the P13 Car Scanner support?

It supports full-system and full-function diagnostics, including DTC reading, DTC clearing, data stream reading, action tests, and various special functions.

3. Can the P13 Car Scanner detect battery pack issues?

Yes, it can detect battery pack issues for passenger and commercial vehicles, including SOC/SOH readings, cell/module voltage, temperature, and fault information.

4. What maintenance functions are available with the P13 Car Scanner?

The tool supports maintenance functions such as maintenance light reset, throttle matching, brake pad replacement, steering angle reset, and more.

5. Does the P13 Car Scanner offer anti-theft matching capabilities?

Yes, it includes anti-theft matching, anti-theft chip reading and writing, as well as key matching functions.

6. What is ADAS calibration and is it supported by the P13 Car Scanner?

ADAS calibration involves adjusting the Advanced Driver Assistance Systems, and the P13 Car Scanner supports calibration for many models across Europe, America, Asia, and China.

7. How can I register and manage my account with the P13 Car Scanner?

You can register an account and manage connected devices through the User Center feature of the scanner.

8. Is it possible to upgrade the software of the P13 Car Scanner?

Yes, the Upgrade Center allows for online upgrades of application software, vehicle model software, and firmware.

9. Can I generate diagnostic reports using the P13 Car Scanner?

Yes, you can view and generate comprehensive reports using the Report Center, which also allows filtering and merging of reports.

10. What tire equipment applications does the P13 Car Scanner support?

The scanner supports four-wheel alignment and tire tread detection functions.

11. What EV equipment and tools can be applied with the P13 Car Scanner?

It supports various tools and tests including equalization testing, wireless equalization, charge and discharge, oscilloscopes, multimeters, and more.

12. What system applications are integrated into the P13 Car Scanner?

The system applications include a camera, gallery, calculator, calendar, email, file management, browser, and system settings.

13. How does the P13 Car Scanner perform remote collaboration?

The scanner supports features like remote collaboration, super remote, and trial feedback to assist in diagnostics.

14. Is there a warranty or guarantee for the P13 Car Scanner?

Please check the manufacturer's website or product documentation for warranty and guarantee information.

15. How can I contact customer support for the P13 Car Scanner?

You can contact customer support through the manufacturer's website or the contact information provided in the product manual.

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