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Open Showcase Refrigeration Equipment Commercial Use

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What are the available sizes for the Open Showcase Refrigeration Equipment?

The Open Showcase Refrigeration Equipment comes in various lengths: 900mm, 1200mm, 1500mm, 1800mm, 2100mm, and 2400mm.

2. What is the power consumption of the Open Showcase Refrigeration Equipment?

The power consumption varies by model, ranging from 950W to 1700W.

3. What temperature range does this refrigeration equipment maintain?

The temperature range for the models is +5℃ to +10℃ for BT-COS and BT-JD, and -18℃ to -22℃ for BT-JD1500. The BT-SOR model maintains a temperature between 0℃ to +6℃.

4. What type of refrigerant is used in this equipment?

The Open Showcase Refrigeration Equipment uses R404A refrigerant.

5. Is the Open Showcase Refrigeration Equipment suitable for commercial use?

Yes, this refrigeration equipment is specifically designed for commercial use, ideal for displaying products effectively.

6. What are the height options for this refrigeration equipment?

The height options for the Open Showcase Refrigeration Equipment are 900mm for most models, and 850mm for the BT-SOR model.

7. What is the power supply requirement for this equipment?

The power supply requirement is 220V, 50Hz, single-phase.

8. Can I use this refrigeration equipment outdoors?

This equipment is designed for indoor use. For outdoor use, specific models may be required to withstand external conditions.

9. How do I clean the Open Showcase Refrigeration Equipment?

To clean the equipment, unplug it first. Use a soft cloth with mild detergent to wipe the surfaces and avoid using abrasive cleaners.

10. Does the equipment come with a warranty?

Yes, the Open Showcase Refrigeration Equipment typically comes with a manufacturer's warranty, but please check with the retailer for specific terms.

11. What is the best way to display products in this showcase?

Arrange products by size and color for visual appeal and ensure that there is adequate space between items for visibility and airflow.

12. Is installation included with the purchase?

Installation may not be included with the purchase. Please check with your retailer for installation options and services.

13. What maintenance is required for this refrigeration equipment?

Regular maintenance includes checking and cleaning the condenser coils, ensuring the door seals are intact, and monitoring the temperature settings.

14. Can this equipment be customized to fit specific needs?

Customization options may be available depending on the supplier. Contact your retailer to discuss specific requirements.

15. What is the typical lead time for delivery?

The lead time for delivery can vary based on the supplier and location. Typically, it ranges from a few days to a few weeks.

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