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Medical Portable Infrared Vein Detector

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 04 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What colors are available for the Medical Portable Infrared Vein Detector?

The device is available in 12 different colors to accommodate various skin tones and environments.

2. What sizes does the Medical Portable Infrared Vein Detector come in?

It is available in three sizes suitable for adults, children, and newborns.

3. How many brightness levels does the device offer?

The vein detector has 16 levels of brightness to help adjust the projection image for maximum comfort.

4. What is the inversion feature and how does it work?

The inversion feature reduces the interference from arm hair, making blood vessels clearer and easier to detect.

5. Can I enhance the clarity of the blood vessel detection?

Yes, the device has an enhancement mode that increases the clarity of blood vessel detection.

6. What happens if the device is not used for a while?

The Medical Portable Infrared Vein Detector will enter sleep mode after 30 minutes of inactivity to conserve power.

7. How can I monitor the battery life of the device?

The remaining battery life is displayed on the screen, and it will alert you when the battery is low.

8. What languages are supported by the device?

The device supports 10 languages including Chinese, English, French, Polish, Vietnamese, Russian, Italian, Korean, German, and Spanish.

9. Can I take pictures with the device?

Yes, you can store venous images which can be used by medical staff for tracking and analyzing pathology.

10. How does the automatic shutdown feature work?

The device will automatically shut down after 35 minutes of no operation to save battery life.

11. Is the device suitable for all skin types?

Yes, the device is designed to work effectively on various skin types, thanks to its 12 color options and adjustable settings.

12. What is the purpose of the sleep mode?

The sleep mode allows the device to enter a low power state during short intervals of inactivity, which can be quickly reactivated.

13. Where can I find more product details or ask questions?

For more product details or inquiries, please contact us directly.

14. Is the Medical Portable Infrared Vein Detector easy to use?

Yes, the device is designed for ease of use, with adjustable settings and simple controls.

15. What kind of battery does the device use?

The specific battery type is not mentioned in the description, but it is designed to display battery life and alert users when low.

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