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Intelligent R32 Inverter Air Water Heater:

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the temperature range of the Intelligent R32 Inverter Air Water Heater?

The heater operates over a wide temperature range from -35°C to 48°C.

2. How does the Intelligent R32 Inverter Air Water Heater ensure consistent hot water supply?

It provides continuous hot water circulation 24/7 without waiting, ensuring immediate access to hot water.

3. What kind of technology does this water heater use?

It utilizes heat pump technology along with advanced temperature control systems and intelligent control algorithms.

4. Does the heater work efficiently in extreme temperatures?

Yes, it is designed to work reliably in both cold and tropical regions, even under extreme temperature conditions.

5. How does the app remote management function work?

The mobile app allows users to monitor and adjust the temperature settings of their homes remotely, providing improved comfort and energy efficiency.

6. What is the maximum outlet temperature for hot water?

The maximum outlet temperature of hot water is 55°C.

7. What is the noise level of the water heater?

The noise level of the Intelligent R32 Inverter Air Water Heater is 48dB.

8. Can I set a timer for the heater using the app?

Yes, users can set timer on/off schedules through the app, along with temperature adjustments and energy-saving modes.

9. What is the waterproof grade of this heater?

The heater has a waterproof grade of IPX4.

10. What type of refrigerant is used in the heater?

The Intelligent R32 Inverter Air Water Heater uses R290/R32 refrigerant.

11. How efficient is the heater in terms of energy consumption?

The heater employs efficient heating equipment and incorporates hot water circulation systems to minimize energy waste and reduce energy consumption.

12. What is the circulating water flow rate?

The circulating water flow rate is 1.4m³/h.

13. Is there an intelligent anti-freezing feature?

Yes, the heater features intelligent anti-freezing and defrost functions to prevent freezing and ensure normal operation.

14. What are the dimensions of the unit?

The unit dimensions are 1087mm x 412mm x 694mm.

15. What is the power supply requirement for this heater?

The heater requires a power supply of 220-240V~/50Hz.

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