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IN-D038-3 Oral Therapy Equipments Portable Dental X-Ray

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the IN-D038-3 Oral Therapy Equipment Portable Dental X-Ray?

The IN-D038-3 is a portable dental X-ray unit manufactured by ICEN designed to provide quick and accurate intraoral radiographs for dental assessments. It is electric-powered, CE certified and classified as a Class I medical instrument.

2. What are the key features of the IN-D038-3?

Key features include a portable, lightweight design for easy transport, electric power source for consistent performance, CE quality certification, Class I instrument classification, and online technical support from the manufacturer.

3. Is the device battery powered or does it require a mains connection?

The specification lists the power source as electric. For details on whether it includes an internal battery or requires a mains/AC connection (or optional battery accessories), consult the product datasheet or contact ICEN/your supplier.

4. How portable is the IN-D038-3 and can it be used for mobile dental services?

The unit is described as portable and lightweight, making it suitable for mobile dental units, community outreach, and emergency dental care. For exact weight, dimensions, and transport cases, check the detailed technical specifications from the seller.

5. What safety certifications and classifications does this X-ray unit have?

The IN-D038-3 is CE certified and classified as a Class I instrument. These indicate conformity with applicable European safety and quality requirements. Local registration or additional approvals may still be required depending on your country or region.

6. What radiation safety measures should be followed when using this portable X-ray?

Follow ALARA principles: use proper collimation and exposure settings, employ lead aprons and thyroid collars for patients, maintain appropriate operator distance or shielding, minimize repeat exposures, and comply with local radiation safety regulations and operator training requirements.

7. Is the IN-D038-3 compatible with digital sensors and imaging software?

Compatibility with specific sensors and imaging software is not listed in the brief specification. Many portable X-ray units work with standard intraoral sensors and image management systems, but you should confirm connector type, exposure protocols and software compatibility with ICEN or your supplier before purchase.

8. What kind of maintenance and cleaning does the device require?

Regular maintenance typically includes cleaning external surfaces with manufacturer-approved disinfectants, inspecting cables and connectors, and following any calibration or service intervals recommended in the user manual. Do not immerse the unit in liquids. For detailed maintenance schedules, refer to the product manual or contact online technical support.

9. What is the shelf life and what does it mean for this product?

The listed shelf life is 1 year. This typically refers to storage time under recommended conditions before the product should be used or commissioned. For clarification on how shelf life affects warranty, consumables, or commissioning requirements, consult ICEN or your supplier.

10. Does the unit come with a warranty or after-sales support?

The specification mentions online technical support is available. Warranty terms are not provided in the brief description; contact the seller or ICEN directly for warranty length, coverage details and how to access after-sales support.

11. Can the IN-D038-3 be used for pediatric and pregnant patients?

Dental X-rays can be used for pediatric patients when clinically justified, using pediatric exposure settings and protective shielding. For pregnant patients, X-rays should be avoided unless absolutely necessary; if imaging is required, use appropriate shielding and minimize exposure. Always follow local clinical guidelines and radiation safety protocols.

12. What clinical applications is this portable X-ray suitable for?

It is suitable for routine dental check-ups, emergency dental assessments, mobile/community dental services, dental teaching and training, and research applications where portable intraoral imaging is required.

13. What accessories are included and are additional accessories available?

The brief product description lists a single selling unit and does not detail included accessories. Accessories (e.g., positioning cones, cables, carry cases, sensor adapters) may vary by seller. Confirm the exact package contents and available accessories with the supplier before purchase.

14. How do I get technical support or training for the IN-D038-3?

The product listing indicates online technical support is available. For training, operating manuals, software setup, or troubleshooting, contact ICEN or your authorized distributor to arrange support resources and training options.

15. Are there any regulatory or installation requirements before using the device in my clinic?

Yes. Even with CE marking and Class I classification, you must comply with local radiation safety regulations, facility requirements for X-ray use, operator qualification standards, and any necessary registration or inspection prior to clinical use. Check local law and consult your radiation safety officer or regulatory authority.

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