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Hospital Wireless Nurse Calling System

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 25 Dec, 2025, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the i Care Series Nurse Call System?

The i Care Series Nurse Call System is an advanced communication solution designed to enhance interaction between patients and healthcare providers in hospital settings.

2. What are the key features of the i Care Series Nurse Call System?

Key features include a dual-sided display, a large 10-inch TFT digital color LCD screen, hands-free talking mode, touch screen operation, TCP/IP network transmission, and low power consumption.

3. Is the i Care Series Nurse Call System a medical device?

Yes, it is classified as a Class II medical device, ensuring it meets rigorous safety standards for use in healthcare environments.

4. How does the hands-free communication feature work?

The hands-free communication mode allows healthcare providers to talk to patients without needing to use a microphone or make physical contact, promoting efficiency and hygiene.

5. What type of display does the system use?

The system features a 10-inch TFT digital color LCD display with a resolution of 1280x800, providing clear and easy-to-read visuals.

6. What is the power consumption of the system?

The i Care Series Nurse Call System has a power consumption of ≤30W, making it an energy-efficient option for healthcare facilities.

7. How is the system installed?

The system is designed for desktop installation at nurse stations or in patient rooms, making it adaptable to various hospital layouts.

8. Does the system support video playback?

Yes, the bedside extension features a 7-inch TFT color LCD screen that supports video playback at 1080P resolution.

9. What communication protocol does the system use?

The i Care Series Nurse Call System uses TCP/IP network transmission for stable and efficient communication over a hospital network.

10. Can the system be interfaced with other hospital data systems?

Yes, it can access local area networks to obtain patient data and healthcare information system (HIS) data.

11. How does the touch screen operation work?

The touch screen operation offers a user-friendly interface, allowing staff to easily access system features and respond to patient calls quickly.

12. What is the size of the system?

The system has a compact size of 826x190x55 mm, making it suitable for various installation environments.

13. What indicators are available on the system?

The system includes a call indicator that flashes red when there is an incoming call, ensuring prompt attention from healthcare staff.

14. Is there a way to synchronize the system's time?

Yes, the system supports NTP service for time synchronization, ensuring accurate timekeeping.

15. What is included in the installation package?

The installation package includes all necessary components for desktop setup, as well as user manuals for operation and maintenance.

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