B21, China Town Mall, Midrand
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high-end luxury furniture for the executive desk

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What materials are used in your high-end executive desk furniture?

We use premium materials such as solid hardwoods (walnut, oak, maple), hand-selected veneers, full-grain and top-grain leathers, brushed and polished metals (brass, stainless steel), tempered glass, and precision hardware. Finishes and components vary by model.

2. Can I customize finishes, dimensions, or hardware?

Yes. Most pieces can be customized for finish, stain, leather color, hardware, inlays, and overall dimensions. Custom orders require a confirmed spec and typically incur additional lead time and charges.

3. How long will it take to receive a custom or standard desk?

Standard models typically ship within 4–8 weeks. Custom or bespoke pieces generally require 8–16 weeks depending on complexity and current production schedules. Exact lead times are provided at order confirmation.

4. Do you provide material or finish samples before I order?

Yes. We offer finish, wood veneer, and leather swatches. Sample policies vary by region; some are free while others may require a refundable fee which is applied to an order.

5. Are your desks delivered assembled or do I need to assemble them myself?

Many executive desks arrive pre-assembled or in large, partially assembled sections. White-glove delivery and professional installation are available for an additional fee. If partial assembly is required, hardware and instructions are included.

6. What shipping and delivery services do you offer?

We offer standard freight, white-glove inside delivery, and international shipping. White-glove includes placement and removal of packaging. International orders may be subject to customs, duties, and local taxes.

7. What warranty covers my luxury furniture purchase?

Furniture generally carries a manufacturer warranty covering structural defects and workmanship, typically from 1 to 10 years depending on the component. Upholstery and finishes have specific care instructions; wear from misuse is not covered.

8. What is your return and exchange policy?

Stock items may be returned within a specified window (usually 14–30 days) in like-new condition for a refund minus any restocking and shipping fees. Custom or made-to-order pieces are typically final sale. Please review the policy for your region and contact customer service for authorizations.

9. How should I care for and maintain the furniture?

Use a soft, dry or slightly damp cloth for dusting. Clean leather with manufacturer-recommended leather cleaner and conditioner. Avoid harsh chemicals, direct sunlight, and excessive humidity. For wood, use appropriate polish sparingly and follow the care guide provided with your piece.

10. Are your materials sustainably sourced or certified?

We offer options that include FSC-certified woods and environmentally friendly finishes on request. Sustainable or reclaimed materials can be specified for many models—please inquire at the time of order.

11. Does the furniture include cable management and tech accommodations?

Many executive desks feature integrated cable management channels, grommets, power modules, and optional monitor stands or keyboard trays. We can often design custom tech accommodations to fit your equipment.

12. Can pieces be refinished or reupholstered in the future?

Yes. Most solid wood desks can be refinished and upholstered items can be reupholstered. We offer restoration and refurbishment services or can recommend qualified partners.

13. Do you offer corporate, project, or bulk purchasing options?

Yes. We support corporate accounts, project sourcing, volume discounts, consolidated delivery, and on-site installation coordination. Dedicated project managers are available for large or multi-location orders.

14. What payment methods and financing options are available?

We accept major credit cards, bank transfers, corporate purchase orders, and offer financing or leasing options through third-party partners. Custom orders generally require a deposit at time of order.

15. How do I get measurements and ensure the desk fits my space?

Product pages include detailed dimensions and clearances. For bespoke pieces we provide CAD drawings and can schedule an on-site measurement or remote consultation to confirm fit, clearances, and aisle/door access for delivery.

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