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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the maximum lifting capacity of the mobile mini gantry crane?

The mobile mini gantry crane has a maximum lifting capacity of up to 10 tons.

2. What are the height and span adjustable options for the crane?

The height can be adjusted from 1 to 10 meters and the span can be customized from 2 to 12 meters, based on your requirements.

3. Is the gantry crane easy to transport and assemble?

Yes, the light gantry crane can be split into several easy-to-transport parts and can be quickly assembled at different locations.

4. What types of lifting equipment are compatible with this crane?

The gantry crane is compatible with manual or electric wire rope and chain hoists.

5. Can this crane be used in locations without power supply?

Yes, the mini A-frame portable workshop gantry crane is suitable for use in locations without power supply.

6. What safety devices are included with the portable gantry crane?

Safety devices include a traveling limit switch, weight overload protection, lifting height limit device, voltage lower protection, and an emergency stop function, among others.

7. What voltage and phase options are available for the crane?

The crane typically operates on 380V 50HZ 3P or can be customized as required.

8. Are there any non-standard design options available?

Yes, we offer a variety of national standard production and non-standard designs to provide the best solution for your needs.

9. What applications can the gantry crane be used for?

The gantry crane is suitable for use in warehouses, logistics, workshops, and other locations where lifting is needed.

10. How does the crane ensure safety during operation?

The crane is equipped with various safety features like flashing lights, warning sounds, and a wireless infra-detector to prevent collisions.

11. Can I customize the dimensions of the crane?

Yes, the height and span can be customized based on your specific requirements.

12. What is the weight of the gantry crane?

The specific weight of the product will be subject to negotiation based on the final configuration and materials used.

13. Is assembly required upon delivery?

Yes, some assembly is required, but it is designed to be quick and easy.

14. What is the typical lead time for delivery of the crane?

The lead time can vary based on customization and stock availability; please contact us for specific details.

15. What kind of maintenance does the gantry crane require?

Regular maintenance involves checking the lifting equipment, inspecting safety devices, and ensuring all components are functioning properly.

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