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Heating and Cooling Small air to Water Heat Pump

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the heating capacity of the Heating and Cooling Small Air to Water Heat Pump?

The heating capacity of the unit ranges from 3kw to 10kw, depending on the model you choose.

2. What type of refrigerant does this heat pump use?

The Heating and Cooling Small Air to Water Heat Pump uses R410a refrigerant for efficient operation.

3. Is the heat pump suitable for both residential and commercial use?

Yes, this heat pump is designed for both residential and commercial applications, making it versatile for various environments.

4. What is the power supply requirement for this unit?

The heat pump requires a power supply of 220~230V at 50Hz.

5. How does the app control feature work?

The app-controlled feature allows you to operate the heat pump remotely through a smartphone app, making it convenient to adjust settings from anywhere.

6. What materials are used in the construction of the heat pump?

The heat pump features a durable galvanized steel shell, ensuring longevity and resistance to outdoor conditions.

7. What is the warranty period for this product?

The Heating and Cooling Small Air to Water Heat Pump comes with a 2-year warranty for peace of mind.

8. Can this heat pump be used for heating swimming pools?

Yes, this heat pump is ideal for heating swimming pools, providing efficient temperature management.

9. What is the water flow volume of the unit?

The water flow volume for the heat pump is between 2 to 4 m3/h, depending on the specific model.

10. Is installation difficult for the heat pump?

No, the heat pump is designed for freestanding installation, making it relatively easy to set up.

11. What after-sales services are provided with the purchase?

The product includes free spare parts as part of the after-sales service.

12. Can this heat pump be used for outdoor applications?

Yes, it is suitable for outdoor applications, making it a versatile choice for various settings.

13. What type of compressor is used in this heat pump?

The unit is equipped with a powerful Sanyo compressor, ensuring reliable performance.

14. Are there any branding options available for this heat pump?

Yes, the heat pump offers multiple printing options for branding, allowing customization as needed.

15. What are the key features of the Heating and Cooling Small Air to Water Heat Pump?

Key features include app control, efficient heating and cooling functions, a durable galvanized steel shell, and a powerful Sanyo compressor.

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