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FOCUSVEND automatic pharmacy medical vending machine

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What are the dimensions of the FOCUSVEND automatic pharmacy medical vending machine?

The specific dimensions can vary based on customization, but it is designed to have an excellent capacity and size ratio to fit various locations.

2. What types of products can be sold using this vending machine?

The FOCUSVEND machine has a flexible layout that can accommodate snacks, fresh food, canned items, and bottled drinks.

3. How does the payment system work?

The payment system supports both cash (bills and coins) and cashless options, ensuring flexibility for customers.

4. Is the machine secure against theft?

Yes, the machine features a secure and lockable cash box to prevent unauthorized access and theft.

5. What kind of maintenance is required for the vending machine?

The FOCUSVEND machine performs comprehensive self-diagnostics and can receive software upgrades, making maintenance easy and efficient.

6. Can I monitor the vending machine remotely?

Yes, the machine supports GPRS or 3G remote monitoring systems, allowing you to check its status and operations from anywhere.

7. What is the temperature range for the products inside the machine?

The machine is equipped with a temperature sensor that allows for adjustable temperature settings to ensure product quality.

8. How does the drop sensing system work?

The drop sensing system detects when a product has been dispensed and virtually eliminates misvends, ensuring guaranteed product delivery.

9. Is the machine energy-efficient?

Yes, it features an energy-efficient compressor that uses R134a refrigerant and meets ROHS requirements, helping to minimize energy consumption.

10. Can I customize the machine's appearance?

Absolutely! The FOCUSVEND machine accepts customized logos and stickers to match your branding needs.

11. Is the vending machine safe to use?

Yes, the machine has electric leakage protection and an explosion-proof, dust-proof, and waterproof luminescent metal keyboard for user safety.

12. What kind of materials is the machine made from?

The FOCUSVEND machine is constructed with high-strength steel and has a durable powder-coated surface for longevity.

13. What electrical supply does the machine require?

The machine operates on an electrical supply of AC100-240V, 50/60Hz.

14. Can the product selection spacing be adjusted?

Yes, the machine features re-configurable product selection spacing to accommodate variable package sizes.

15. Does the machine have any features to prevent moisture on the glass?

Yes, it has a glass heater embedded in the viewing window to prevent the condensation of moisture.

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