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Firewood Processor – Efficient Wood Cutting Machine

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the weight of the Firewood Processor?

The Firewood Processor weighs 1050 kg, ensuring stability during operation even with heavy logs.

2. What type of power does this machine use?

The Firewood Processor is gasoline-powered, making it suitable for outdoor and off-grid locations.

3. What are the dimensions of the Firewood Processor?

The dimensions of the Firewood Processor are 2240mm x 1000mm x 1130mm, providing ample space for processing larger logs.

4. How does the safety feature work?

The saw will not engage until the safety handle is used and guards are down. If the guard is raised, the hydraulic system will automatically stop the saw and splitter for increased operator safety.

5. What is the splitting force of the JR500D model?

The JR500D model features a 30-ton splitting force, allowing it to handle tough logs efficiently.

6. Can the Firewood Processor be customized?

Yes, the Firewood Processor is available in a variety of colors to suit customer preferences.

7. What certifications does this machine have?

The Firewood Processor comes with CE and EPA certifications, ensuring it meets international quality and safety standards.

8. Is there support available for this machine?

Yes, 24/7 online support is available to assist with operational guidance and technical questions.

9. What kind of engine does the Firewood Processor use?

It is equipped with a Briggs & Stratton engine with electric start as standard for consistent, high-performance cutting.

10. What features improve the efficiency of wood processing?

The machine features a hydraulic automatic log clamping system, an automatic feed conveyor, and supports both 4-way and 6-way splitting.

11. How do I set the length of the firewood?

The Firewood Processor includes a feature that allows you to set the desired length of the firewood during processing.

12. What safety devices are included in the Firewood Processor?

The processor is equipped with an automatic safety protection device that ensures safe operation.

13. What type of chainsaw is used in the Firewood Processor?

We use STIHL chainsaw guides and chains imported from Germany for optimal performance.

14. How is the log lifted for processing?

The Firewood Processor includes a log lifter (JR100) to assist with lifting logs into the processing area.

15. Can the splitting wedges be adjusted?

Yes, the splitting wedges can be adjusted up or down to accommodate different log sizes.

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