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design 32-75inch Conference room smart system ceiling pop-up TV bracketlift

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What TV sizes is this ceiling pop-up lift compatible with?

According to the specification, the lift is suitable for 32–70 inch TVs. If you have a 71–75 inch TV, please contact us with your TV model and weight so we can confirm compatibility.

2. What is the maximum load bearing capacity?

The maximum load bearing capacity is 60 kg. Ensure your TV (including bracket and any accessories) does not exceed this weight.

3. What are the product dimensions?

The product size is 830 × 500 × 302 mm (length × width × height as packed/mounting enclosure).

4. How much vertical travel (height adjustment) does the lift provide?

The height adjustment range is 1000–1700 mm from the ceiling to the TV in deployed position.

5. Is the lift motorized and remote controlled?

Yes. It is a motorized ceiling flip-up/pop-up TV lift with smart remote control for up and down movement.

6. What power supply or voltage does the unit require?

Power specifications are not listed in the basic description. Please contact us for the exact power/voltage requirements for your region and any optional power modules.

7. What payment methods do you accept?

We accept Alibaba Trade Assurance, HSBC bank transfer, and Western Union. Contact sales for payment instructions and terms.

8. What is the minimum order quantity (MOQ) and lead time?

MOQ is 1 piece. Lead time depends on order quantity and whether the unit is standard or custom — please contact us for a current lead time quote.

9. How much does shipping cost?

Shipping cost varies by destination, order quantity, packaging and shipping method. Please tell us your order quantity and delivery address for an accurate shipping quote.

10. Do you offer custom designs or OEM/ODM services?

Yes. Custom design is available. Please provide your design information, drawings or requirements so we can provide a quote and feasibility feedback.

11. Can I visit your factory to inspect production?

Yes, factory visits are welcome. Please contact us to arrange a visit so we can prepare and show you our production and QC processes.

12. What warranty and after-sales support do you provide?

The product comes with a 1-year warranty. We also provide after-sales support for installation guidance, troubleshooting and replacement parts—contact our support team for assistance.

13. How do you ensure product quality?

We are a factory with strict quality control (QC) procedures during production. Each unit is inspected to ensure it meets our quality standards before shipping.

14. What are the installation requirements and can I install it myself?

Installation involves ceiling mounting and electrical connections. Due to weight and safety considerations we recommend professional installation. Provide your ceiling type and TV model to get specific mounting instructions and any additional hardware requirements.

15. What maintenance or troubleshooting should I expect?

Regularly check mounting points, fasteners and wiring for wear. Keep the mechanism free of dust and debris. If you experience unusual noise, movement issues, or remote control problems, contact support with the unit serial number and a description or video of the issue.

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