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CONTEC PHMS Health Product Suit Home Health Care Portable Medical Diagnostic Equipment

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 25 Dec, 2025, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What physiological parameters can the CONTEC PHMS Health Product Suit measure?

The PHMS Health Product Suit can measure blood pressure, SpO2, blood glucose, weight, ECG, temperature, urine routine, vital capacity, and also includes a pedometer function.

2. How do I connect the devices to my smartphone?

The devices support Bluetooth and can connect to both Android and iOS systems. Simply ensure Bluetooth is enabled on your phone and select the device from the available options.

3. Can I access my health data remotely?

Yes, the PHMS Health Product Suit allows you to upload your health data to the PHMS cloud platform via 3G, 4G, or WiFi, enabling you to access it anytime and anywhere.

4. Is my health data secure in the cloud?

Yes, the health data uploaded to the PHMS cloud is managed securely and privately, ensuring that your health archives remain confidential.

5. What is the purpose of the telemedicine feature?

The telemedicine feature enables you to consult with health experts via the app, allowing for expert diagnosis and health advice based on your health data.

6. Are there any specific age restrictions for using this product?

The product is designed for adults, as indicated by the cuff size for blood pressure monitoring. However, it can be used for health monitoring across various age groups under guidance.

7. What accessories are included with the different models?

Model A includes a cuff, SpO2 hang rope, test strips for blood glucose, and user manuals. Model B and C include additional accessories like urine test strips and a power adapter.

8. How can I communicate with health experts using this product?

You can communicate with health experts through the health platform integrated into the app, where experts can send health advice and you can ask questions.

9. Can I use this product without an internet connection?

While some features can work offline, many functionalities such as uploading data and communicating with experts require an internet connection via 3G, 4G, or WiFi.

10. What is the weight of each model in the PHMS Health Product Suit?

Model A weighs about 2.4 kg, Model B weighs about 3.0 kg, and Model C weighs about 4.5 kg.

11. How do I calibrate the devices?

The devices have an auto time calibration feature, ensuring that measurements are accurate without requiring manual adjustments.

12. What kind of health advice can I receive from experts?

Experts can provide personalized health instructions and consultation based on the data you upload and your health queries.

13. Can I download my health reports?

Yes, you can download your health reports for review and analysis from your individual health homepage on the app.

14. What are the dimensions of the electronic bathroom scale included?

The electronic bathroom scale's dimensions are 332mm in length, 327mm in width, and 48mm in height.

15. What models are available in the PHMS Health Product Suit?

The PHMS Health Product Suit is available in three models: Model A (three products), Model B (seven products), and Model C (eight products), each with varying functionalities.

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