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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the ATANG AT-10 Laser Pain Relief Physiotherapy Equipment used for?

The ATANG AT-10 is designed for pain relief and health management, addressing conditions such as high blood pressure, diabetes, and high blood fat.

2. How does the laser therapy work?

The device uses low-energy 650nm laser technology to irradiate blood vessels, enhancing oxygen carrying capacity, reducing blood viscosity, and improving circulation.

3. Is the AT-10 watch suitable for home use?

Yes, the AT-10 is designed for both home and hospital use, making it convenient for personal health management.

4. What are the key features of this medical device?

Key features include a lifetime warranty, rechargeable lithium battery, adjustable timing range, and compliance with CE/ISO13485 quality standards.

5. How long can I use the device in one session?

The timing range of the device can be adjusted between 10 to 60 minutes, allowing for tailored therapy sessions.

6. Is there a warranty for the AT-10?

Yes, the AT-10 comes with a lifetime warranty, ensuring long-term reliability and peace of mind.

7. What conditions can the AT-10 help manage?

The AT-10 can assist in managing chronic pain, high blood pressure, diabetes, high blood fat, and enhance overall health and wellness.

8. Can the device be used for muscle stimulation?

While primarily a laser therapy device, it can complement treatments for muscle stimulation, enhancing blood circulation and aiding in recovery.

9. How should I clean and maintain the device?

Clean the device with a soft, damp cloth and avoid using harsh chemicals. Regularly check for any wear and tear to ensure optimal performance.

10. Is the AT-10 safe for everyone?

While generally safe, it is recommended to consult with a healthcare professional before use, especially for individuals with specific health conditions.

11. What is the expected lifespan of the device?

With proper care and maintenance, the AT-10 is designed to last for many years, supported by its lifetime warranty.

12. Can I return or replace the device if I am not satisfied?

Yes, the after-sale service includes return and replacement options for customer satisfaction.

13. Does the device require batteries?

The AT-10 is powered by a rechargeable lithium battery, ensuring portability and ease of use.

14. What is the principle behind the laser therapy?

The therapy works by using low-energy lasers to create biological effects that improve circulation, reduce inflammation, and enhance overall health.

15. Is the AT-10 certified for medical use?

Yes, the AT-10 is classified as a Class I medical device and is certified with CE/ISO13485, ensuring safety and quality standards.

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