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FAQs
FAQ
Q1.You are Manufacturer?A:Yes,We are specialized in the production of automotiveQ2.Can the product produce toxic substances?A:No harmful substances will be produced.We use environment-friendlynon-toxic materials for pregnant and infant children.Q3:Ifyou have any certification?A:Our factory is Via TS16949.Our product is via certification by SGS.Q4:What is your terms of delivery?A:FOB,CFR,CIF.Q5:How about mold making?Is the mold made by your factory?A:Yes.We want to control every step.Make everything perfect.So we have to make our own molds.We have several sets of CNC machine tools.To make all the details better.Q6.Can you produce according to the samples?A:Yes,we can produce by your samples or technical drawings.We can build the molds and fixtures.Q7.What is your sample policy?A:We cansupply the sample if we have ready parts in stock,but the customers have to pay the sample cost and the courier cost.Q8.Do you tset all your goods before delivery?A:Yes,we have 100% test before delivery.Q9:How do you make our business long-term and good relationship?A:1.We keep good quality and competitive price to ensure our customers benefit; 2.We respect every customer as our friend and we sincerely do businessand make fiends with them,no matter where they come from.
At Afrimart, we strive to process all orders promptly. Once the payment has been successfully cleared into our account, your order will be processed within 2 to 5 business days. Please note that this processing time excludes weekends and public holidays.
Following the processing of your order, the estimated delivery lead time ranges between 35 to 60 days. However, please be aware that this timeframe is subject to variations due to potential delays in shipping and customs clearance. While we aim to adhere to the original delivery schedule, unforeseen circumstances may occasionally extend the delivery window beyond the anticipated 35 to 60 days.
In the event of high demand or other factors leading to longer shipping times for certain items, we will communicate any expected delays during the initial order confirmation. We appreciate your understanding and patience as we work to ensure your order arrives as swiftly as possible.