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3 Nozzles Soft Ice Cream Machine (EJ828T)

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the power requirement for the 3 Nozzles Soft Ice Cream Machine?

The machine operates on a voltage of either 110V or 220V, making it suitable for various regions.

2. How much ice cream can the machine produce at once?

The 3 Nozzles Soft Ice Cream Machine has a dual capacity of 6L each, allowing you to serve two flavors simultaneously.

3. Is this ice cream machine suitable for commercial use?

Yes, this machine is designed for both commercial and home use, making it ideal for snack food factories, bakeries, and catering events.

4. What types of raw materials can be used in this machine?

You can use ice cream syrup, milk, and water as raw materials to create delicious soft ice cream.

5. What are the dimensions of the machine?

The machine measures 540mm in length, 710mm in width, and 815mm in height.

6. How heavy is the 3 Nozzles Soft Ice Cream Machine?

The machine weighs approximately 69 kg, ensuring a sturdy and reliable build.

7. What warranty does the machine come with?

The 3 Nozzles Soft Ice Cream Machine comes with a 2-year warranty for added peace of mind.

8. Is the machine easy to operate?

Yes, the machine features user-friendly controls, making it easy to operate even for beginners.

9. Can I use this machine for home use?

Absolutely! The 3 Nozzles Soft Ice Cream Machine is perfect for home use, allowing you to create fun ice cream treats.

10. What shape does the machine have?

The machine has a sleek round shape, designed for both aesthetics and functionality.

11. What kind of after-sales support is available?

The machine comes with excellent after-sales service, ensuring support whenever you need assistance.

12. Can I serve multiple flavors at the same time?

Yes, the machine allows you to serve two different flavors simultaneously thanks to its dual 6L capacity.

13. Is the machine suitable for catering events?

Yes, it is excellent for catering events and parties, providing a delightful soft ice cream experience for guests.

14. How do I clean the machine?

Cleaning instructions will be provided in the user manual, but generally, it involves disassembling parts that come into contact with ice cream and washing them with warm soapy water.

15. What type of plug does the machine use?

The machine is available with various plug types including US, European, British, and Australian options.

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