B21, China Town Mall, Midrand
- Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 22 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
- Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
- Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
- Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the lifting capacity of the 2tons Hydraulic telescopic Boom Electric Walking Crane?
The crane has a maximum lifting capacity of 2 tons, making it suitable for a variety of lifting tasks.
2. What is the maximum height the boom can reach?
The telescopic boom can extend to a maximum height of approximately XX meters (please refer to the product specifications for exact figures).
3. How does the electric walking feature work?
The electric walking feature allows the crane to move smoothly across surfaces with minimal manual effort, increasing efficiency during operation.
4. Is this crane suitable for outdoor use?
Yes, the 2tons Hydraulic telescopic Boom Electric Walking Crane is designed for both indoor and outdoor use, but ensure that it is operated in safe weather conditions.
5. What power source does the crane require?
The crane operates on standard electric power, typically requiring a voltage of XX volts (please check the product specifications for details).
6. Can this crane be used for construction sites?
Absolutely! This crane is ideal for construction sites, warehouse operations, and other lifting applications.
7. What safety features does the crane include?
The crane is equipped with safety features such as overload protection, emergency stop functions, and more to ensure safe operations.
8. How do I maintain the crane?
Regular maintenance includes checking hydraulic fluid levels, inspecting electrical connections, and ensuring all moving parts are lubricated. Refer to the user manual for detailed maintenance guidelines.
9. What is the weight of the crane?
The total weight of the crane is approximately XX kg (please refer to the product specifications for the exact weight).
10. Is assembly required upon delivery?
Some assembly may be required upon delivery. Please refer to the assembly instructions provided in the user manual.
11. What is the warranty period for this crane?
The crane typically comes with a warranty period of XX months/years, covering manufacturing defects (please check warranty details for specifics).
12. Are there any additional accessories needed for operation?
The crane is designed to be used as is, but additional accessories may enhance its functionality depending on your specific needs. Consult the product manual for recommended accessories.
13. Can the boom be operated remotely?
Yes, the crane may feature remote operation capabilities, allowing for more convenient and safe operation from a distance.
14. What training is required to operate this crane?
It is recommended that operators undergo proper training in crane operation and safety procedures to ensure safe and effective use.
15. Where can I buy replacement parts for the crane?
Replacement parts can typically be purchased through the manufacturer's website or authorized dealers. Please refer to the product manual for more information.
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