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18KW R410a Air to Water Heat Pump Water Heater with 60°C High Temperature Outlet

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the heating capacity of the 18KW R410a Air to Water Heat Pump?

The heating capacity of the 18KW R410a Air to Water Heat Pump is 18.8 KW.

2. What temperature range can this heat pump operate in?

This heat pump can operate normally within a temperature range of -15°C to 48°C.

3. How does the heat pump achieve energy savings?

The heat pump achieves energy savings of up to 70% through its full inverter technology, which allows for efficient operation and reduced power consumption.

4. Is there any waiting time for hot water?

No, this heat pump provides instant hot water without waiting, thanks to its 24-hour constant temperature circulation supply.

5. What is the maximum water discharge temperature of the unit?

The maximum water discharge temperature of the unit is 60°C.

6. What type of refrigerant does this heat pump use?

The heat pump uses R22 refrigerant.

7. What is the power supply requirement for this heat pump?

The power supply requirement for this heat pump is 380V/3N~/50Hz.

8. How much water can the unit produce per hour?

The unit can produce up to 400 liters of hot water per hour.

9. What is the unit's weight and size?

The unit weighs 145 kg and has dimensions of 900 mm x 730 mm x 1200 mm.

10. What technologies are used to reduce noise in this heat pump?

The heat pump adopts multiple noise reduction technologies to create a super quiet running environment for the user.

11. What is the protection class of this heat pump?

The protection class of this heat pump is IPX4.

12. What is the circulating water flow rate of the unit?

The circulating water flow rate of the unit is 3.5 m³/h.

13. Is there a risk of electric shock with this unit?

No, the design includes a separation of water and electricity, minimizing the risk of leakage and electric shock.

14. Can this heat pump be customized for specific uses?

Yes, the unit offers strong adaptability and personalized customization options to meet various user needs.

15. What category of protection against electric shock does this heat pump have?

This heat pump has a CLASS I protection against electric shock.

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