B21, China Town Mall, Midrand
- Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 20 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
- Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
- Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
- Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the drying capacity of the 15kg Commercial Electric Dryer?
The 15kg Commercial Electric Dryer is designed to handle a maximum drying load of 15 kilograms, making it suitable for medium to large-scale laundry operations.
2. What type of power supply does the dryer require?
This dryer requires a standard 220-240V power supply to operate efficiently.
3. Is the dryer suitable for commercial use?
Yes, the 15kg Commercial Electric Dryer is specifically designed for commercial use, making it ideal for laundromats, hotels, and other businesses that require high-capacity drying.
4. What are the dimensions of the dryer?
The dimensions of the dryer are approximately 75 cm in width, 90 cm in depth, and 140 cm in height. Please check the product specifications for exact measurements.
5. Does the dryer come with a warranty?
Yes, the 15kg Commercial Electric Dryer typically comes with a warranty that covers parts and labor for a specified period. Please refer to the warranty documentation for details.
6. How energy efficient is the 15kg Commercial Electric Dryer?
The dryer is designed to be energy efficient, featuring advanced drying technology that helps reduce energy consumption while ensuring effective drying performance.
7. What drying programs are available?
The dryer offers multiple drying programs tailored for different fabric types, including cotton, synthetics, and delicates, allowing you to customize the drying process.
8. Can the dryer be vented outside?
Yes, the 15kg Commercial Electric Dryer can be vented outside to improve efficiency and reduce humidity in the laundry area. Ensure proper installation for optimal performance.
9. What maintenance does the dryer require?
Regular maintenance includes cleaning the lint filter, checking for blockages in the venting system, and ensuring the dryer is kept clean and free of debris. Refer to the user manual for detailed maintenance instructions.
10. How long does it take to dry a load?
Drying times vary depending on the fabric type and load size, but typically it takes between 30 to 60 minutes for a full 15 kg load.
11. Is installation included with the purchase?
Installation is generally not included with the purchase. It is recommended to hire a professional for proper setup to ensure safety and efficiency.
12. What safety features does the dryer have?
The dryer is equipped with several safety features, including overheat protection, a door safety switch, and a child lock function to prevent accidental operation.
13. Can I use this dryer for delicate fabrics?
Yes, the dryer has a delicate drying program that is specifically designed to care for sensitive fabrics without causing damage.
14. What is the noise level of the dryer during operation?
The dryer operates at a noise level of approximately 60 dB, making it relatively quiet for a commercial dryer.
15. Does the dryer have a moisture sensor?
Yes, the 15kg Commercial Electric Dryer is equipped with a moisture sensor that automatically adjusts the drying time based on the moisture content of the load.
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