B21, China Town Mall, Midrand
- Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
- Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
- Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
- Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is a 10 meters manual mast used for?
A 10 meters manual mast is typically used for supporting antennas, flags, or other equipment that requires elevation. It's ideal for temporary setups in events, telecommunications, or marine applications.
2. How is the mast operated manually?
The manual mast is operated using a pulley system or a manually cranked mechanism that allows you to raise and lower the mast as needed.
3. What materials is the mast made from?
The 10 meters manual mast is usually constructed from durable materials such as aluminum or steel, ensuring strength and resistance to weather conditions.
4. Is the mast portable?
Yes, the 10 meters manual mast is designed to be portable, making it easy to transport and set up in various locations.
5. What is the maximum load capacity of the mast?
The maximum load capacity can vary by model, but it generally supports equipment weighing up to a certain limit, often around 30-50 kg. Please check the specifications for your specific model.
6. Can the mast be used in windy conditions?
While the mast can withstand moderate winds, it is recommended to lower it during severe weather conditions to prevent damage or accidents.
7. How do I secure the mast when it is raised?
The mast should be secured using guy wires and anchors to stabilize it and prevent it from tipping over when in use.
8. What is the weight of the 10 meters manual mast?
The weight of the mast can vary but is generally designed to be lightweight for easy handling, typically ranging from 10 to 20 kg.
9. Is assembly required for the mast?
Yes, some assembly is required upon purchase. Detailed instructions will be provided in the user manual included with the mast.
10. Can I use the mast for permanent installations?
While the mast is designed for manual operation and portability, it can be used for semi-permanent installations with proper securing methods.
11. How do I maintain the manual mast?
Regular maintenance includes checking for rust, ensuring all mechanical parts are lubricated, and inspecting the guy wires for wear and tear.
12. What accessories are included with the mast?
Included accessories may vary by manufacturer but often consist of guy wires, anchors, and a user manual.
13. What is the warranty on the 10 meters manual mast?
Warranty details vary by manufacturer, but most provide a limited warranty covering defects in materials and workmanship for a specified period.
14. Is the mast suitable for outdoor use?
Yes, the 10 meters manual mast is designed for outdoor use, built to withstand various weather conditions.
15. Can I purchase replacement parts for the mast?
Yes, replacement parts are usually available through the manufacturer or authorized dealers. It's advisable to check the warranty terms regarding parts replacement.
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