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Veterinary Syringe Pump | Electronic Medical Device for Pet & Livestock

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 25 Dec, 2025, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the SUNBRIGHT SUN-500Z Veterinary Syringe Pump used for?

The SUNBRIGHT SUN-500Z Veterinary Syringe Pump is used for accurate and reliable drug delivery in veterinary clinics for both pets and livestock.

2. What are the different working modes available in this syringe pump?

The syringe pump offers multiple working modes including Speed mode, Time mode, Body Weight mode, Drug mode, and KVO mode for flexible infusion management.

3. How does the remote controller function work?

The remote controller allows for convenient operation, enabling users to adjust speed, time, volume, and drug amount directly from a distance.

4. What syringe sizes can the SUN-500Z automatically identify?

The SUN-500Z can automatically identify various syringe sizes, making it versatile for different medication requirements.

5. What safety features does the syringe pump have?

The SUN-500Z is equipped with an alarm function that alerts users to any irregularities during operation, including issues like low battery or occlusion.

6. What is the weight of the SUNBRIGHT SUN-500Z syringe pump?

The syringe pump weighs 2.2 kg, making it lightweight and easy to transport.

7. Is the SUN-500Z certified for medical use?

Yes, the SUN-500Z is CE and ISO certified, ensuring compliance with medical and safety standards.

8. What is the maximum infusion rate for a 50ml syringe?

For a 50ml syringe, the maximum infusion rate is 1800ml/h.

9. How long does the rechargeable battery last?

After a full charge of approximately 10 hours, the rechargeable battery can power the pump for about 4 hours at a rate of 5ml/h.

10. What are the operating temperature conditions for the syringe pump?

The operating temperature range for the syringe pump is between 5°C to 40°C with a humidity level of 20% to 90%.

11. Does the pump come with a user manual?

Yes, the SUNBRIGHT SUN-500Z comes with a user manual, along with a remote controller, power line, guarantee card, and certificate.

12. What advanced technology does the SUN-500Z employ?

The SUN-500Z is based on an advanced Linux system designed for safety and stability, with all technical specifications developed in-house, allowing for further updates.

13. Can the syringe pump handle multiple injection modes?

Yes, the syringe pump features multiple injection modes, including V mode, T mode, and Body Weight mode for precise medication delivery.

14. What happens if there is an occlusion during operation?

The pump has an alarm system that notifies users of occlusions, with three levels of occlusion detection: High, Middle, and Low.

15. What is the storage temperature range for the syringe pump?

The storage temperature range for the syringe pump is from -30°C to 55°C.

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