B21, China Town Mall, Midrand
- Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 01 Mar, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
- Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
- Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
- Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the purpose of the Portable Veterinary IV pump?
The Portable Veterinary IV pump is used to administer fluids and medications intravenously to canines in a controlled and precise manner.
2. Where is the Portable Veterinary IV pump manufactured?
It is manufactured in Jilin, China.
3. What is the power requirement for the IV pump?
The IV pump operates on a power supply of 100-240V.
4. What is the battery capacity of the Portable Veterinary IV pump?
The pump is equipped with a 2600mAh battery, allowing for portability during use.
5. What is the flow rate range of the IV pump?
The flow rate range is from 0.1 to 2000.00 ml/h, with increments of 0.01 ml/h.
6. What does VTBI stand for and what is its range?
VTBI stands for Volume To Be Infused, and it can be set from 0.1 to 9999.99 ml.
7. Can the IV pump be used for KVO (Keep Vein Open) rates?
Yes, the pump supports KVO rates from 0.1 to 5.0 ml/h, with increments of 0.1 ml/h.
8. What is the accuracy of the Portable Veterinary IV pump?
The pump has an accuracy of ±5% when using a calibrated IV set.
9. What is the purge rate for the IV pump?
The purge rate can be set between 0.1 to 2000 ml/h.
10. What types of IV sets are compatible with this pump?
The pump is compatible with IV sets that have a diameter of 3-5 mm.
11. Does the pump support bolus delivery?
Yes, the pump supports both automatic and manual bolus delivery at rates from 0.1 to 2000 ml/h.
12. What happens if the IV tube gets blocked?
The pump features an anti-bolus function that automatically reduces tube pressure when a blockage is detected.
13. What are the dimensions of the Portable Veterinary IV pump?
The pump measures 165mm x 103mm x 100mm.
14. Is this pump suitable for use in veterinary clinics?
Yes, this pump is designed specifically as a veterinary medical instrument, making it suitable for use in veterinary clinics and practices.
15. How can I ensure the accuracy of the flow rates?
To ensure accuracy, use IV sets that are calibrated and follow the manufacturer's guidelines for setup and operation.
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