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Portable Oxygen-concentrator Electric

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the oxygen concentration level of the Dr. Oxygen Medical Grade 3L Oxygen Concentrator?

The Dr. Oxygen Medical Grade 3L Oxygen Concentrator delivers an oxygen concentration of at least 90% when the flow rate is between 0.5L/min and 3L/min.

2. What is the maximum flow rate of this oxygen concentrator?

The maximum flow rate of the Dr. Oxygen Medical Grade 3L Oxygen Concentrator is up to 3L/min, making it suitable for optimal oxygen therapy.

3. How noisy is the Dr. Oxygen Medical Grade 3L Oxygen Concentrator during operation?

The operating noise level of the concentrator is ≤60dB(A), ensuring a quiet environment for the user.

4. What are the dimensions of this portable oxygen concentrator?

The dimensions of the Dr. Oxygen Medical Grade 3L Oxygen Concentrator are 385 x 255 x 375 mm, making it compact and easy to fit into most spaces.

5. How much does the Dr. Oxygen Medical Grade 3L Oxygen Concentrator weigh?

The concentrator weighs only 13.5 kg, which makes it lightweight and portable for easy use and transportation.

6. What is the power source for this oxygen concentrator?

The Dr. Oxygen Medical Grade 3L Oxygen Concentrator is powered by electricity and operates using a plug-in power supply mode.

7. Is the Dr. Oxygen Medical Grade 3L Oxygen Concentrator certified for safety?

Yes, it is certified to meet safety standards and has a quality certification of CE Certified.

8. What is the shelf life of this oxygen concentrator?

The shelf life of the Dr. Oxygen Medical Grade 3L Oxygen Concentrator is 3 years.

9. Can this device be used for home oxygen therapy?

Yes, the Dr. Oxygen Medical Grade 3L Oxygen Concentrator is designed for medical applications, making it suitable for home oxygen therapy.

10. What instrument classification does the Dr. Oxygen Medical Grade 3L Oxygen Concentrator fall under?

The Dr. Oxygen Medical Grade 3L Oxygen Concentrator is classified as a Class IIB medical device.

11. Is there any special maintenance required for this concentrator?

Regular maintenance is advised, including cleaning the filters and checking the device for any blockages to ensure optimal performance.

12. Can the oxygen concentrator be used while traveling?

Yes, the lightweight and compact design of the Dr. Oxygen Medical Grade 3L Oxygen Concentrator makes it suitable for use during travel.

13. Does the concentrator come with a warranty?

Please check with the retailer for warranty details as they may vary depending on the seller.

14. What should I do if the concentrator stops working?

If the concentrator stops working, please refer to the troubleshooting section in the user manual or contact customer support for assistance.

15. Is it safe to use the concentrator continuously?

Yes, the Dr. Oxygen Medical Grade 3L Oxygen Concentrator is designed for continuous use, ensuring reliable oxygen delivery as needed.

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