1) Do you have some guarantees? The entire medical instruments from "AND" have two Brands-“AND and TOSI ". Accordance with the relevant provisions, we have following 3 Guarantees: From the date of sale: a. In one month: We guarantee to return & exchange if our product have quality problems (except the problems caused by wrong operation). b. In one year: Free for repair (If the problems caused by wrong operation, we will not responsible for delivery-back freight). c. After one year: The cost of replacement parts and the round-trip freight of the goods will be charged at cost. d. We supply you timeless maintenance service, asking any of your technical questions. You don't need to phone call or waste time to return it if something small abnormal with the products. You can do all things by yourself according to the solution that our engineers told you. You can have more confident if you have a friend who can do air-condition service job.2) Your products brands are not famous ones, why the price is not so cheap? Can you give us more discount? Customers always say: “Big name always costs too much, so I choose some cheaper ones but with good quality. I thought your products can meet our needs, but the price is a little high.” It is true that our price is not cheaper than that of the same products from other companies. But it is not the most expensive ones. We just want to say the price we charged is equal to the product quality. This is a Win-win market, we compete with other manufacturers not only from the price, but also from the quality. So we will consider giving you the best price according to the quantities and the products you order. Continuously barging is useless. Purchase cheap products with good quality if you want to make real profit from starting. Now the global economic competition makes this topic more critical.
Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 27 Nov, 2024, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
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Afrimart Online stands as Africa's foremost e-commerce hub, featuring an expansive array of product categories spanning electronics, machinery, toys, furniture, and more. Committed to excellence, our platform delivers swift and streamlined logistics and customs clearance solutions, offering a comprehensive one-stop service for cross-border imports.
Leveraging over three decades of international trade expertise, we ensure a seamless and hassle-free importing experience, providing top-tier products at competitive prices to meet the diverse needs of African consumers.
At Afrimart, we strive to process all orders promptly. Once the payment has been successfully cleared into our account, your order will be processed within 2 to 5 business days. Please note that this processing time excludes weekends and public holidays.
Following the processing of your order, the estimated delivery lead time ranges between 35 to 60 days. However, please be aware that this timeframe is subject to variations due to potential delays in shipping and customs clearance. While we aim to adhere to the original delivery schedule, unforeseen circumstances may occasionally extend the delivery window beyond the anticipated 35 to 60 days.
In the event of high demand or other factors leading to longer shipping times for certain items, we will communicate any expected delays during the initial order confirmation. We appreciate your understanding and patience as we work to ensure your order arrives as swiftly as possible.