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medical red light laser therapy device photobiomodulation physiotherapy machine neck pain rehabilitation therapy supplies

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 25 Dec, 2025, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the main purpose of the medical red light laser therapy device?

The device is designed for photobiomodulation therapy aimed at treating neck pain, improving blood circulation, and alleviating various discomforts associated with conditions like cervical spondylosis and high blood pressure.

2. How does the laser therapy work?

The device uses a 650nm gold-band cold laser to irradiate the nasal cavity and carotid artery, which helps in reducing blood viscosity, accelerating blood flow, and improving brain cell vitality.

3. What are the recommended usage instructions?

It is recommended to use the device 2-3 times a day for 15 minutes each session for optimal results.

4. What are the key specifications of the device?

The device features a laser wavelength of 27*650nm, a single laser output power of 5mW, a built-in lithium battery, and an operating temperature range of 5°-40° with 80% relative humidity.

5. Is the device safe for everyday use?

Yes, the device is designed with safety in mind and is effective when used as directed. However, if you have specific health concerns, consult your healthcare provider before use.

6. Who can benefit from using this therapy device?

Individuals suffering from neck pain, blood circulation issues, general fatigue, and conditions like diabetes and high blood pressure can benefit from using this device.

7. Can this device be used alongside other treatments?

Yes, the device can be used in conjunction with other therapies; however, it's advisable to consult a healthcare professional to avoid any potential interactions.

8. How do I operate the device?

To operate the device, connect the nasal cavity accessory, press the 'On/Off' button, wear the cervical spine treatment instrument, and insert the nasal probe. The treatment will automatically shut down after 15 minutes.

9. What should I do if the device does not turn on?

Ensure that the device is fully charged and that all connections are secure. If the problem persists, consult the user manual or contact customer support for assistance.

10. How long does the battery last on a single charge?

The device is equipped with a lithium battery of 1500mAh capacity, which should provide sufficient power for multiple sessions before needing a recharge.

11. What are the side effects of using this device?

Most users do not experience side effects, but some may feel mild discomfort or fatigue. If you experience severe discomfort, discontinue use and consult a healthcare professional.

12. Can I use this device for other types of pain?

While primarily designed for neck pain, the device may also help with general muscle soreness and discomfort in other areas, but consult with a healthcare provider for personalized advice.

13. How is the device maintained?

Keep the device clean and stored in a dry place. Avoid exposing it to extreme temperatures and moisture. Follow the user manual for detailed maintenance instructions.

14. What is the return policy for this device?

The return policy may vary by retailer, so it is recommended to check with the seller for their specific return and exchange guidelines.

15. Is there a warranty for the device?

Many manufacturers offer a warranty for their products. Check the product packaging or contact the retailer for warranty details.

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