A: Within 20-25 days after receiving your order deposit payment.
Q2: Whats your mainly products ?
A: We mainly manufacture high quality sofas ,beds,chairs,mattresses and other related decoration furniture. We also can do OEM &ODM.
Q3: What's the MOQ?
A: All furniture we can sell by one pc if you have an agent in China who could collect the goods for you and we work at factory price. If the amunt of order more than 3000USD, then we could arrange batch goods for you. Whole room furniture could mixed by a 20ft container, it will be most economical for your import furniture most from our company and we could offer extra service if you have some items from other suppliers.
Q4: How to Pack the products?
A: After clean and inspect the goods,we use EPE bag to cover the goods,packing cartons to protect the goods side,each corner will add extra cardboard to protect,thin sponge will put inside and non woven fabric bag to finish packing.
Q5: How can i make order from your company?
A: Just simply inform our products model numbers of the items you are interested in and we will prepare detailed quotation for you. Proforma invoice will be issued once order is confirmed and production will be started once advance payment is finalized.
Q6: What kind of payment terms are accepted?
A: T/T(Telegraphic Transfer) T/A L/C at sight Western union
Q7: How long will be the warranty of products?
A: All our Upholester products can offer 3 years warranty.
Q8: How to control my goods quality ?
A: Each goods will be checked carefully by Our factory QC and take photos to show customer before shipment.
Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 19 Jan, 2025, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
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Afrimart Online stands as Africa's foremost e-commerce hub, featuring an expansive array of product categories spanning electronics, machinery, toys, furniture, and more. Committed to excellence, our platform delivers swift and streamlined logistics and customs clearance solutions, offering a comprehensive one-stop service for cross-border imports.
Leveraging over three decades of international trade expertise, we ensure a seamless and hassle-free importing experience, providing top-tier products at competitive prices to meet the diverse needs of African consumers.
At Afrimart, we strive to process all orders promptly. Once the payment has been successfully cleared into our account, your order will be processed within 2 to 5 business days. Please note that this processing time excludes weekends and public holidays.
Following the processing of your order, the estimated delivery lead time ranges between 35 to 60 days. However, please be aware that this timeframe is subject to variations due to potential delays in shipping and customs clearance. While we aim to adhere to the original delivery schedule, unforeseen circumstances may occasionally extend the delivery window beyond the anticipated 35 to 60 days.
In the event of high demand or other factors leading to longer shipping times for certain items, we will communicate any expected delays during the initial order confirmation. We appreciate your understanding and patience as we work to ensure your order arrives as swiftly as possible.