B21, China Town Mall, Midrand
- Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 13 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
- Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
- Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
- Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What types of tests can the CONTEC BC401 urine analyzer perform?
The CONTEC BC401 urine analyzer can perform a variety of urine chemistry tests, including tests for glucose, protein, ketones, bilirubin, and more.
2. How does the CONTEC BC401 work?
The CONTEC BC401 uses advanced technology to analyze urine samples quickly and accurately, providing results for various biochemical parameters.
3. Is the CONTEC BC401 suitable for both clinical and home use?
The CONTEC BC401 is primarily designed for clinical and laboratory use due to its advanced features and capabilities.
4. What is the sample volume required for testing?
The CONTEC BC401 typically requires a small sample volume, usually around 5-10 mL of urine for accurate testing.
5. How long does it take to get results from the CONTEC BC401?
The CONTEC BC401 provides results in just a few minutes, allowing for quick diagnosis and treatment decisions.
6. What kind of maintenance does the CONTEC BC401 require?
Regular maintenance includes cleaning the device, calibrating it periodically, and ensuring that it is stored in a suitable environment.
7. Can the CONTEC BC401 store test results?
Yes, the CONTEC BC401 can store a significant number of test results, making it easy to track patient data over time.
8. Is training required to operate the CONTEC BC401?
While the CONTEC BC401 is user-friendly, some basic training is recommended to ensure accurate operation and understanding of the results.
9. What are the dimensions and weight of the CONTEC BC401?
The CONTEC BC401 is compact and lightweight, making it easy to fit into various clinical settings; specific dimensions can be found in the user manual.
10. Does the CONTEC BC401 come with a warranty?
Yes, the CONTEC BC401 typically comes with a manufacturer's warranty, which covers defects in materials and workmanship.
11. What types of consumables are needed for the CONTEC BC401?
The CONTEC BC401 requires specific test strips and reagents, which should be purchased from authorized suppliers to ensure compatibility.
12. What is the accuracy of the CONTEC BC401?
The CONTEC BC401 is designed to provide high accuracy in urine analysis, with performance validated through rigorous testing against standard methods.
13. Can the CONTEC BC401 analyze multiple samples at once?
No, the CONTEC BC401 analyzes one sample at a time, but it processes samples relatively quickly to maximize efficiency.
14. How does the CONTEC BC401 compare to traditional urine analysis methods?
The CONTEC BC401 offers faster results and higher automation compared to traditional methods, reducing the potential for human error.
15. Where can I find technical support for the CONTEC BC401?
Technical support for the CONTEC BC401 can be obtained from the manufacturer's customer service or through authorized service providers.
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