We can provide customized services、ODM/OEM, if you need to customize the appearance and other details, Please contact us.
Machine operation procedure
Simple four - step operation is clear
It's not hard to do, it's very simple to do. No manual duty required.
Factory shipment, machine according to customer requirements custom packagingUsually a soft package will be followed by wood packaging
FAQ
Q:Are you a trader or a factory? A: Our company is the professional manufacturer in Panyu Guangzhou, China, and you are warmly welcomed to visit our factory anytime.
Q: Can your machine use the language of our country? A: Language can be customized. We have exported to more than 30 countries and have a wealth of overseas experience.
Q: What is your company's payment ? Could it be bill banknotes , coins, credit cards, smart payment ? Or only qr code ? A: Payment can be banknote, coins and credit card. QR payment is available If your local network environment permits.
Q: How many seconds it produce a cotton candy from payment done? A: about 1min for simple fancy, about 2min for complicated patterns.
Q: How many cotton candies it can make after the sugar boxes filled up? A: The machine can make about 200 marshmallows once it is filled with sugar
Q: How can I get the price? A: We usually quote within 24 hours after we get your inquiry(Except weekend and holidays). If you are very urgent to get the price, please email us or contact us in other ways so that we can offer you a quote.
Q: Can I buy samples? A: Yes. Please feel free to contact us.
Q: What is your lead time? A: It depends on the order quantity and the season you place the order. Usually we can ship within 10-15 days for small quantity, and about 30 days for large quantity.
Q: What is your payment term? A: It depends on what payment method you want to use. If you place an order, please contact me.
Q: What is the shipping method? A: It could be shipped by sea,by air or by express (EMS, UPS, DHL, TNT, FedEx and ect). Please confirm with us before placing orders.
Q: How do we secure our payment? A: We can do the order and payment via Alibaba trade assurance, like Paypal can guarantee your benefit.
Purchase NotesThis page of product picture information is for reference only, products in kind prevail.Product dimensions are measured manually, and deviations may occur due to different batches of products and measurement methods,he parameters and specifications of this detail page are for reference onlyAbout the warranty(1)The machine is guaranteed for one year, and the vulnerable parts are not covered by the warranty. For specific matters such as warranty maintenance, please refer to the sales communication;(2)Due to the unknown address provided by the customer, the inability to contact the phone, etc., the cost of the goods being detained or the refusal of the visa shall be borne by the customer.
Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 20 Jan, 2025, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
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Afrimart Online stands as Africa's foremost e-commerce hub, featuring an expansive array of product categories spanning electronics, machinery, toys, furniture, and more. Committed to excellence, our platform delivers swift and streamlined logistics and customs clearance solutions, offering a comprehensive one-stop service for cross-border imports.
Leveraging over three decades of international trade expertise, we ensure a seamless and hassle-free importing experience, providing top-tier products at competitive prices to meet the diverse needs of African consumers.
At Afrimart, we strive to process all orders promptly. Once the payment has been successfully cleared into our account, your order will be processed within 2 to 5 business days. Please note that this processing time excludes weekends and public holidays.
Following the processing of your order, the estimated delivery lead time ranges between 35 to 60 days. However, please be aware that this timeframe is subject to variations due to potential delays in shipping and customs clearance. While we aim to adhere to the original delivery schedule, unforeseen circumstances may occasionally extend the delivery window beyond the anticipated 35 to 60 days.
In the event of high demand or other factors leading to longer shipping times for certain items, we will communicate any expected delays during the initial order confirmation. We appreciate your understanding and patience as we work to ensure your order arrives as swiftly as possible.